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Connecting with audiences digitally

Your shortcut to meeting the audience of the future

Engaging with the general public culturally involves creating meaningful experiences that resonate with diverse audiences and foster a sense of connection and appreciation for cultural expressions. 

Audience Engage is our methodology specifically designed to map cultural organizations offerings with audiences needs digitally. 

AudienceEngage is a tool designed to empower cultural organization take ownership of the audience relationship

Engage and own the space with your audiences by leveraging and activating audience data

For years, many cultural institutions have too often ignored or outsourced the responsibility for owning customer and member data – undermining their potential for developing a meaningful audience relationship.

AudienceEngage helps define a data strategy that takes ownership of customer data and leverages it to create targeted, individual relationships.


Focus Areas

Developing a cultural engagement strategy for cultural organizations involves creating plans and initiatives to actively involve audiences, communities, and stakeholders in cultural experiences. Here are key elements to consider when crafting such a strategy


Audience Analysis and Segmentation

Understand the demographics, interests, preferences, and behaviors of your target audiences through research and data analysis. Segment audiences based on factors such as age, gender, location, cultural background, and interests to tailor engagement efforts effectively.


Technology Integration

Leveraging technology tools such as dashboards, data-collection, customer relationship management (CRM) systems, data analytics platforms, and engagement software to streamline processes and enhance audience experiences

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Data Collection

Gathering relevant data on audience demographics, preferences, behaviours, and interactions through various touchpoints such as ticket sales, website analytics, social media engagement, and surveys

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Digital Engagement Strategies

Developing digital engagement strategies that leverage channels like social media, email marketing, virtual events, and interactive platforms to connect with audiences and drive participation

Mobile Customer

Customer Journey Mapping

Mapping the audience journey from initial awareness to post-visit engagement to optimize touchpoints, improve experiences, and foster long-term relationships.

Growing Plant

Audience Growth and Retention

Implementing strategies to attract new audiences, retain existing visitors, and build loyalty through targeted outreach, promotions, and retention programs.

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